Safeguarding
Safeguarding and Code of Conduct
The principles that guide how anyone acting on behalf of our organisation treats older adults and vulnerable people. These principles are presented as our guiding commitments; the formal policy will be published once reviewed and adopted.
Last updated: 9 November 2026
1. Respectful treatment
Every older person is treated with courtesy, patience, and respect for their choices.
2. Protection of dignity
Privacy, modesty, and personal independence are protected at all times.
3. Zero tolerance for abuse and exploitation
Physical, emotional, financial, or any other form of abuse, neglect, or exploitation is never acceptable.
4. Confidentiality
Personal information is kept confidential and shared only where necessary to protect someone from harm or where the law requires it.
5. Responsible communication
We communicate honestly and never pressure older people into decisions, including financial ones.
6. Appropriate boundaries
Volunteers and representatives keep professional boundaries: no gifts, loans, or handling of money or property on someone's behalf.
7. Reporting concerns
If you are worried about the safety or wellbeing of an older person, contact us at info@seniorcareaid.org or +421 903 650 808. In an emergency, call 112.
8. Safeguarding responsibilities
Everyone acting for the organisation is expected to know these principles, to act on concerns, and to put the wellbeing of the older person first.