Privacy Policy

1. Introduction

We respect your privacy. This policy explains what personal data we process when you use seniorcareaid.org or contact us, why, and what rights you have.

2. Identity of the controller

The controller of your personal data is DOMOV SENIOROV nezisková organizácia, IČO 35583061, registered at P. O. Hviezdoslava 9, 010 01 Žilina, Slovakia.

3. Contact information

For any privacy matter, write to info@seniorcareaid.org or to our registered address. We have not appointed a Data Protection Officer.

4. Personal data we collect

• Data you provide when contacting us: name, email address, optional phone number, and the content of your message
• Your cookie preferences, stored in your browser
• Basic technical data processed by our hosting provider to deliver the website securely (such as IP address and browser type)

5. Purpose of processing

• To respond to your inquiry
• To handle volunteer, partnership, or support inquiries you send us
• To operate and secure the website
• To remember your cookie choices

6. Legal basis

• Your consent (Art. 6(1)(a) GDPR), e.g. for optional cookies and when you submit an inquiry
• Steps taken at your request before any agreement (Art. 6(1)(b))
• Our legitimate interest in operating a secure website and answering correspondence (Art. 6(1)(f))
• Compliance with legal obligations (Art. 6(1)(c)), where applicable

7. Data retention

We keep inquiry correspondence only as long as needed to handle it and for any follow-up, and then delete it, unless a longer period is required by law.

8. Data sharing

We do not sell personal data. Data may be processed by service providers that host our website or email, acting on our instructions. We share data with authorities only where the law requires it.

9. Data security

We use appropriate technical and organisational measures to protect personal data against loss, misuse, and unauthorised access.

10. Your rights under GDPR

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure, where applicable
• Right to restrict processing
• Right to data portability, where applicable
• Right to object to processing
• Right to withdraw consent at any time, without affecting earlier processing

11. Right to lodge a complaint

You may lodge a complaint with the competent supervisory authority — in Slovakia, the Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov Slovenskej republiky).

12. Cookies

See our Cookie Policy for details about cookies and how to manage them.

13. Privacy inquiries

Write to info@seniorcareaid.org. We aim to reply within one month, as required by GDPR.

14. Updates to this policy

We may update this policy. The date at the top shows the latest version.